Company Name : Wipro
Job Title : Administrator Service Desk
Location : Coimbatore
Experience : Freshers
Job Code : T374930
Mandatory Skills :
TIS Service Desk
Job Description :
Key skills required for the job are:
TIS Service Desk(Mandatory)
As an Administrator you should be able to Monitor the IT Infra structure for its availability capacity usage hardware and OS errors and failures. Handle first-level incident / problem determination and resolution on a 24x7 basis Service incidents and queries within the agreed service levels. Timely escalation of incidents to higher levels when required. Log file monitoring for errors. Perform daily weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination Perform basic Service Requests based on Standard Operating Procedures. Follow quality / security process defined for the engagement
Roles & Responsibilities :
"As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures. Handle first-level incident / problem determination and resolution on a 24x7 basis Service incidents and queries within the agreed service levels.
About Us :
Wipro Ltd (NYSE:WIT) is a global information technology, consulting and outsourcing company with 145,000 employees serving over 900 clients in 61 countries. The company posted revenues of $6.9 billion for the financial year ended Mar 31, 2013.
Wipro helps customers to do business better leveraging our industry-wide experience, deep technology expertise, comprehensive portfolio of services and a vertically aligned business model. Our 55+ dedicated emerging technologies ‘Centers of Excellence’ enable us to harness the latest technology for delivering business capability to our clients.
Wipro is globally recognized for its innovative approach towards delivering business value and its commitment to sustainability. Wipro champions optimized utilization of natural resources, capital and talent. Today we are a trusted partner of choice for global businesses looking to ‘differentiate at the front’ and ‘standardize at the core’ through technology interventions.
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R-SAT Exam (Recruitment Test)- To Get Short Listed ( 2013-2014) & 15 Freshers)