Company Name : CTS
Job Title : Associate Operations Mgr
Location : Bangalore
Job Number : 00016071371
Job Description :
Identifies, records and reports on all IT components that are under the control and scope of Configuration Management
Ensures incident management by restoring normal service operation at the earliest and minimizes adverse impact on business operations
Ensures standardized procedures are used for efficient and prompt handling of all changes
Identifies and measures key performance indicators, recommended solutions to evaluate if changes are achieving desired results
Possesses knowledge on market trends, processes, constraints, regulations, solutions, products and services relating to Infrastructure Management Services.
Good grasp of technology and tools used for development
Identifies, analyze, understand, influence and implement decisions from a financial perspective to achieve stated objectives.
Fair understanding of project management skills
Understands resource requirements, estimates and forecasts future needs, and fulfills work force needs. Ability to manage the financial, people and other infrastructure
Within own team or department at operational level.
Contact with user/customer at peer / first /middle management level.
R Statistical Package
About Us :
Cognizant enables global enterprises to address a dual mandate: to make their current operations as efficient and cost-effective as possible, and to invest in innovation to unleash new potential across their organizations.
What makes Cognizant unique is our ability to help clients meet both challenges. We help them enhance productivity by ensuring that vital business functions work faster, cheaper and better. And, our ability to conceptualize, architect and implement new and expanded capabilities allows clients to transform legacy models to take their business to the next level.
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