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Home > Other Jobs > Vacancies at Ericsson - Apply Here Now
 
Company Name : Ericsson

Job Title : 1st Level Operations

Location : Noida, Uttar Pradesh, IN

Req ID : 160715

Job Summary
This Job Role is responsible for the coordination, support, management and execution of 1st Level proactive and reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. 

Responsibilities & Tasks
  • Event Management
  • 1st level Incident Management
  • Remote Site Access Control
  • 1st Level Legal request Execution
  • 1st Level Billing Operations
  • 1st Level Assurance Support activities
Position Qualifications
Core Competences:
  • Knowledge of Managed Service Telecom Operations Practice
  • Presentation & Communication skills
  • Knowledge sharing
  • Problem Solving & strategic thinking
  • Ericsson Knowledge
  • Language skills
  • Delivering Results & Meeting Customer Expectations
  • Analyzing
  • Working with People
  • Following Instructions & procedures
  • Applying Expertise & Technology
Preferred Qualifications & Experience Requirements:
  • Problem solving and trouble shooting skills
  • Good communication skills
  • Cost awareness
  • Social skills and awareness
About Us :
At Ericsson, we strive to connect everyone, wherever they may be. Because by being connected, people can take part in the emerging global collaboration that is the Networked Society – a society in which every person and every industry is empowered to reach their full potential.

Our services, software and infrastructure – especially in mobility, broadband and the cloud – are enabling the communications industry and other sectors to do better business, increase efficiency, improve their users’ experience and capture new opportunities.

By enabling the Networked Society, we make a real difference to people’s lives, and the world we live in.


Apply To Attend
R-SAT Exam (Recruitment Test)- To Get Short Listed ( 2015-2016) & 17 Freshers)


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