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Company Job : Infosys
Job Title : Junior Accountant - pune
Location : Pune , Maharashtra , India
Experience : Entry Level 2 Years
Responsibilities :
Process Reengineering Delivers on the new process / approach IN ORDER TO meet client / internal goals
Knowledge Management Shares experiences IN ORDER TO facilitate capture of tacit knowledge
Customer Interaction Resolves individual cases that need re-work IN ORDER TO ensure high C-Sat / NPS score from the
end user.
Process Compliance In a voice process - Effectively executes calls of the clients customers, resolves query/issue as per
deliverables outlined, maintains voice quality as per standard agreed, handles repetitive calls and strives for target
maximization IN ORDER TO meet quality standards. In a data process - Executes client transactions i.e. attends to the
transactions, verifies basic information, and closes customer query /issue as per defined SOP/ parameters prescribed;
Ensures appropriate documentation of the upshot from the last transaction on the clients’ account as per the prescribed
format. IN ORDER TO meet quality standards.
About Us :
In 1981, seven engineers started Infosys Limited with just US$250. From the beginning, the company was founded on the principle of building and implementing great ideas that drive progress for clients and enhance lives through enterprise solutions. For over three decades, we have been a company focused on bringing to life great ideas and enterprise solutions that drive progress for our clients.
We recognize the importance of nurturing relationships that reflect our culture of unwavering ethics and mutual respect. It’ll come as no surprise, then, that 99 percent (as of June 30, 2014) of our revenues come from existing clients.
Infosys has a growing global presence with more than 160,000+ employees. Globally, we have 73 sales and marketing offices and 93 development centers as at March 31, 2014.
Apply To Attend
R-SAT Exam (Recruitment Test)- To Get Short Listed ( 2013-2014) & 15 Freshers)
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