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Home > Other Jobs > Vacancies at CTS - Urgent Openings For Freshers Graduates
 

Company Name : Cognizant

Job Title : Process Executive/SPE - Voice

Location : India

Job Number : 28916

Experience : 0-3 Years

Job Description

In order of significance, list tasks performed regularly to fulfill the basic function of the job. 

  • Answers inbound calls related to Policy benefits, claim status, check status etc. from US based Healthcare providers
  • Completes required documentation as per guidelines
  • Shares Best Practices and process improvement ideas.
  • Regular attendance is an essential function of the job.
  • Performs other duties as assigned or required
  • Provide L1 Voice Support.
  • Handling user call validation process, and to ensure the client satisfaction as well as user fulfillment.
  • Customer interaction, trouble shooting, queries handling.
  • Must have experience in international voice process

Profile of Desired Candidate*Excellent Communication/ Listening skills.

  • Must have good English narration skills.
  • Desire to have Healthcare/ Insurance Domain experience
  • 0-3 years of relevant experience
  • Good to have analytical, presentation & communication skill
  • Should be a self-starter
  • Good interpersonal skills
  • Excellent client management skills
  • Willingness to work in permanent night shift

Education
UG - Any Graduate - Any Specialization Engineering Grads/ MCA not qualified

About Us : 
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 100 development and delivery centers worldwide and approximately 221,700 employees as of December 31, 2015, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. 

Apply Now For The Job :


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