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Home > MBA Jobs > HSBC vacancy for Customer Service Executive
 
Company Name: HSBC Electronic Data Processing India Pvt. Ltd

Designation: Customer Service Executive-Credit Approval & Relationship Management

Job Description:

• Achieve and exceed relevant process targets in line with business objectives
• Acquire and update knowledge on the process, procedures and products on an ongoing basis
• Support achievement of team objectives
• Exhibit ownership of the business
• Contribute to the creation of a supportive work environment driven by people centric values
• Delight external customers by providing excellent service to Relationship Managers/Assistant Relationship Managers.
• Produce MI as required

Keywords: Customer Service, Credit Approval, Relationship Management

Company Profile:

HSBC Global Resourcing Centres form a vital link to one of the world’s largest Banking and Financial Service Delivery Organizations. Leveraging technology and process expertise, Global Resourcing services customers from across many of HSBC’s business lines – making for a dynamic and challenging work environment. It operates out of 16 Group Service Centres across 5 Asian countries, which include India, China, Malaysia, Philippines and Sri Lanka, and has more than 33,000 dedicated professionals

Headquartered in London, HSBC is one of the largest banking and financial services organisations in the world. HSBC's international network comprises around 7,500 offices in 87 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa.

With listings on the London, Hong Kong, New York, Paris and Bermuda stock exchanges, shares in HSBC Holdings plc are held by over 221,000 shareholders in 127 countries and territories. The shares are traded on the New York Stock Exchange in the form of American Depositary Receipts.

HSBC provides a comprehensive range of financial services to around 95 million customers through four customer groups and global businesses: Personal Financial Services (including consumer finance); Commercial Banking; Global Banking and Markets; and Global Private Banking.


Desired Profile:

Academic Qualifications

Primary Qualification:

• MBA Finance
• B.Com
• M.Com

Years of Experience

• 1-2 years of experience in the field of commercial / corporate lending

Type of Experience

• Prior experience in Commercial Lending / Credit Services is desirable
• Good understanding of secured lending products
• Prior work experience in auditing firms is desirable
• Selected candidates should be willing to work in shifts (Night / Weekends)

Experience: 1 - 2 Years

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Education:
UG - B.Com - Commerce
PG - M.Com - Commerce,MBA/PGDM - Finance

Location: Hyderabad / Secunderabad

APPLY NOW

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