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Home > Bank Jobs > Openings For 2024 Batch Graduates @ ICICI Bank
 

Bank Name : ICICI Bank

Job Title : Phone Banking Officer

Location : Chennai

Min Exp (yrs) : 0.00 to 5.00

Educational Qualification : Graduates

Key Responsibilities:
Query ResolutionHandling and resolving customer complaints over the phone in a timely manner
Customized Solution OfferingProviding customers with relevant products and services to help with their suitable needs.Behold our valuesBuild products that are fair to the customer and fair to the bankProviding 360 degree banking Offer products based on customer needs while collaborating with other teams in the bank for suitable product offeringsTraining Support bank broad training efforts to improve staff knowledge as well as continuously enhance referral results and cross sellingAdherence to compliance Being compliant with information security norms and quality process norms

About Us : 
ICICI was formed in 1955 at the initiative of the World Bank, the Government of India and representatives of Indian industry. The principal objective was to create a development financial institution for providing medium-term and long-term project financing to Indian businesses. Until the late 1980s, ICICI primarily focused its activities on project finance, providing long-term funds to a variety of industrial projects. With the liberalization of the financial sector in India in the 1990s, ICICI transformed its business from a development financial institution offering only project finance to a diversified financial services provider that, along with its subsidiaries and other group companies, offered a wide variety of products and services. As India’s economy became more market-oriented and integrated with the world economy, ICICI capitalized on the new opportunities to provide a wider range of financial products and services to a broader spectrum of clients. ICICI Bank was incorporated in 1994 as a part of the ICICI group. In 1999, ICICI became the first Indian company and the first bank or financial institution from non-Japan Asia to be listed on the New York Stock Exchange

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