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Home > Other Jobs > TATA Motors Openings For Graduates - Apply Now
 

Company Name : TATA Motors

Job Title : Std- Customer Support Manager

Location : Bangalore, IN

Position Summary with Job Responsibilities :

Resolve customer issues, drive service and spare parts revenue in service network in order to drive high customer satisfaction and after sales revenue through service network within company policies and code of conduct.

Education : B.Tech/M.Tech (Mechanical) in Automobile or Electrical

Work Experience :

  1. 7 to 8 workshops (dealerships & TASS) in a state,15 to 20 Key accounts & STU( State Transport Undertaking)
  2. 3-7 years of experience in a technical and/or customer servicing role preferably in automobile , two wheeler , commercial & passenger ancillaries, heavy engineering .or other sectors

Tata Motors Leadership Competencies :

  1. Developing Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel
  2. Leading Change - Recognizing the need for change, initiating and adapting to change
  3. Driving Execution - Translating strategy into action and execution
  4. Leading by Example - Encouraging and following ethical standards
  5. Motivating Self and Others - Inspiring teams and individuals
  6. Customer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations

Functional Competencies :

  1. Knowledge of Automobiles
  2. Strong analytical and Problem solving skills
  3. Interpersonal Skill

About Us :

Part of the USD 128 billion Tata Group, Tata Motors, a USD 42 billion organisation, is a leading global automobile manufacturer of cars, utility vehicles, pick-ups, trucks and buses. We are India’s market leader in commercial vehicles and amongst the top three in the passenger vehicles market. We prioritise human centricity with technological prowess and engineering excellence to make cargo and passenger mobility safer, smarter and greener.

Apply Now


 
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