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Home > Other Jobs > Cognizant hiring For fresher Process executive

Cognizant hiring For fresher Process executive For Hyderabad

0 years, Hyderabad

Job description

Greetings from Cognizant!

Key Responsibilities list what the person will be doing on a day to day basis:
1)Answering calls for North American region
2)Resetting Domain passwords and application password
3)Trouble shooting internet issues, performance issues, application support and all end user related queries
4)Create tickets in service now and assign tickets to support teams for out-of-scope issues.
5)Excellent written skills and communication is must.

Job Requirements:

As per the 2006 Age Discrimination Act please do not specify number of years experience. Use words like Extensive, Strong, Good, Fair

Essential Skills:

1)Good verbal and oral communication skills
2)Fair knowledge in Hardware, software and End-user computing
3)Good Analytical Ability

Nice to Have Skills.

1)Knowledge in Excel, PowerPoint
2)ITIL /Yellow belt certification

Qualifications:Graduate / Post Graduate in any stream

Role: IT Support - Other
Industry Type: IT Services & Consulting
Department: IT & Information Security
Employment Type: Full Time, Permanent
Role Category: IT Support

Apply Here:

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