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Home > Other Jobs > Cognizant - Customer Service Representative - walk-in Drive

Job Title: Customer Service Representative (Fresher and Experienced)

Company: Cognizant

Location: Hyderabad, India

Experience: 0 - 2 years

Salary: 2-4.25 Lacs P.A.

Walk-in Drive Details:

Date: 25 June - 29 June

Time: 10:30 AM - 1:00 PM

Venue: Cognizant Technology Solutions, Plot No 24 26 Financial District, NanakramGuda Village, Manikonda, Gachibowli, Hyderabad, Telangana 500032
Contact: Pavan/ Shifa

Job Description:
Cognizant is seeking Customer Service Representatives for voice and blended support roles.


- Communicate with customers from North America, Canada, UK, Australia, and New Zealand
- Analyze and process transactions accurately and on time
- Document daily transactions
- Contribute to process metrics collection
- Maintain positive working relationships
- Collaborate with team to achieve common goals
- Resolve customer issues, questions, and concerns swiftly
- Continuously upgrade skills and take on new responsibilities as assigned


- Graduate in any discipline
- 1 to 4 years of work experience as a Process Executive (for experienced candidates)
- Excellent communication skills and strong command of English
- Strong customer service skills
- Willingness to work in shift-based schedules
- Excellent analytical ability and logical approach to problem-solving

Employment Type: Full Time, Permanent

Department: Customer Success, Service & Operations

Industry Type: BPO / Call Centre

Role Category: Voice / Blended

Apply Here:



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