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Home > Other Jobs > Reliance JIO - Customer Care Executive - Freshers - Working Form Home - apply
 

Job Title: Customer Care Executive

Company: Reliance Jio

Location: Work From Home

Experience: 0-2 Years

About Reliance Jio:
Reliance Jio is shaping India's digital future by providing end-to-end solutions for businesses, institutions, and households. As a leader in telecommunications and digital services, we're bridging the rural-urban divide and creating a digital revolution in India.

Job Description:
We're seeking enthusiastic Customer Care Executives to join our team and help deliver exceptional service to our growing customer base.

Key Responsibilities:

- Handle customer inquiries via phone, email, and chat
- Provide accurate information about products, services, and promotions
- Resolve customer complaints and issues promptly
- Assist with account management, billing inquiries, and technical support
- Escalate complex issues to appropriate departments
- Ensure customer satisfaction through active listening and problem-solving

Requirements:

- Minimum 12th Pass
- Excellent communication skills in English (additional languages are a plus)
- Ability to multitask and work in a team environment
- Basic computer skills and familiarity with CRM systems
- Smartphone for communication purposes

Preferred:

Previous customer service experience

Why Join Reliance Jio:

- Be part of a team making technology simple and personalized
- Flat organization structure - great ideas can come from anyone
- Opportunity to impact both urban and rural consumers
- Work with cutting-edge technology and world-class developers
- Contribute to India's largest and fastest-growing telecom ecosystem
- Potential for growth and learning in a dynamic environment

What We Offer:

- Competitive salary and benefits package
- Work-from-home flexibility
- Training and development opportunities
- Be part of India's digital transformation

Apply Here:
 


 
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