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Home > Software Jobs > Salesforce - 0 to 5 years - Associate Technical Support Engineer

Job Title: Associate Technical Support Engineer 

Company: Salesforce

Location: Hyderabad or Bangalore, India

Job Type: Full-time, Office-Based

Job ID: JR259819

About Salesforce:
Salesforce is the world's #1 CRM platform, empowering companies to connect with their customers in innovative ways. We're dedicated to business as a platform for change, doing well while doing good.

Job Description:
We're seeking motivated Associate Technical Support Engineers to join our Customer Success Group through our Futureforce University Recruiting program. This role offers an exciting opportunity for recent graduates to start their career in a dynamic, innovative environment.

Key Responsibilities:

- Assist customers in solving custom code, integration, and implementation issues
- Debug, fix, and ensure full resolution of customer problems
- Design and maintain technical expertise in assigned product areas
- Provide feature explanations and Salesforce coding best practices
- Handle customer expectations to enhance satisfaction
- Participate in ongoing job-related training activities


- BE/B.Tech degree in Computer Science or circuit branches with minimum 70% academic scores
- Superb verbal and written communication skills
- Solid grasp of HTML, XML, API, SQL
- Knowledge of C, C++, Java, RDBMS, and OOPS concepts
- Understanding of Internet technologies: firewalls, web servers, web proxy servers, etc.
- Willingness to work flexible shift timings (24/7 shifts)

Preferred Qualifications:

- Super Badges in Salesforce Administrator/Developer
- Experience with Salesforce platform

Apply Here :

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